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Despite rise of chatbots, people still prefer human customer services

Published: 23 July 2025

Until recently, the most common way that customers interacted with a company鈥檚 customer service was via human agents on the telephone, the web or a mobile app. But increasingly, customer service is...

Reimagining legal frameworks for sustainability: The 2025 TBLSA Impact Paper

Published: 7 August 2025

Earlier this summer, from May 4th through May 9th, 91直播鈥檚 Sustainable Growth Initiative (SGI) and Faculty of Law co-organised the 2025 91直播 SGI Transformative Business Law Summer Academy (TBLSA).

Chinese tech firm DeepSeek shows smaller firms can compete with tech giants in AI

Published: 1 April 2025

When OpenAI released ChatGPT in late 2022, the hype around AI began building to a fever pitch. Big money poured in to big tech, sending the stock of companies like Microsoft and Nvidia soaring. But...

Retail Gen AI Hackathon 2025

Monday, September 15, 2025toFriday, October 3, 2025

Want to work collaboratively in a fun yet competitive environment to develop innovative generative AI solutions for the ALDO Group?...

Retail Gen AI Hackathon 2024

Thursday, September 26, 2024toFriday, October 4, 2024

Want to work collaboratively in a fun yet competitive environment to develop innovative generative AI solutions for the ALDO Group?...

Retail Innovation Challenge 2025

Thursday, October 9, 2025toSaturday, November 1, 2025

Theme of the 6th edition of the 91直播-BSRM Retail Innovation Challenge: Real-world challenges faced by the food retail sector...

Retail Innovation Challenge 2024

Tuesday, October 15, 2024toSaturday, November 2, 2024

Theme of the 5th edition of the Retail Innovation Challenge: Business Model Transitions /bensadoun-schoolCategory:聽Desautels Faculty of Management Retail

Reshaping the Future of Retail Conference

Friday, September 26, 2025

Reshaping the Future of Retail /bensadoun-schoolCategory:聽Retail

The Winning Formula - 3rd edition

Wednesday, June 11, 2025 16:30to19:30

Third annual conference presented by the Bensadoun School of Retail Management in partnership with the Aston Martin Aramco Formula One Team...

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