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Experts: Economic impact of Quebec housing crisis

Published: 22 September 2025

According to a report by Quebec researchers studying social inequalities, Quebec鈥檚 economy lost $4.2 billion in 2021 due to the ongoing housing crisis 鈥 a figure the authors say is likely even...

Customer service chatbots are everywhere, but people prefer human agents to deal with some issues

Published: 17 September 2025

The use of customer service chatbots has grown rapidly. Maybe a little too rapidly, according to Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at 91直播 Desautels....

Kate Arthur shares insights into literacy in the age of AI in UNESCO keynote

Published: 17 September 2025

What does it mean to literate in the age of artificial intelligence? According to Kate Arthur (EMBA 2021) , literacy is about more than knowing how to read or write, it鈥檚 about having the tools to...

Managing channel profits with positive demand externalities

Published: 20 May 2025

Authors: Long Gao, Dawei Jian, Mehmet Gumus, and Birendra K. Mishra Publication: Management Science Forthcoming, Articles in Advance: first published online 31 January 2025 Abstract::

Reparative consumption: The role of racial identity and white guilt in consumer preferences

Published: 12 May 2025

Authors:聽Rishad Habib, Ekin Ok, Karl Aquino, Siddhanth Mookerjee and Yann Cornil Publication: Journal of Consumer Research Forthcoming Published online 04 April 2025 Abstract::

Coins, cards, or apps - Impact of payment methods on street parking occupancy and search times

Published: 20 May 2025

Authors: Sena Onen Oz, Mehmet Gumus, and Wei Qi Publication: Production and Operations Management Forthcoming, Express: first published online 9 May 2025 Abstract::

From confusion to fusion: A new organizational form and the evaluation of category spanning in an established form

Published: 20 May 2025

Authors: Heewon Chae, Daphne Demetry, Deepak Nayak, and Todd Schifeling Publication: Academy of Management Journal Forthcoming, Articles In Press: published online 31 March 2025 Abstract::

Strategic best-response fairness framework for fair machine learning

Published: 20 May 2025

Authors: Hajime Shimao, Warut Khern-Am-Nuai, Karthik Kannan, and Maxime C. Cohen Publication: Information Systems Research Forthcoming Articles in Advance: published online 7 Apr 2025

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