Faculty /minerva-guests/taxonomy/term/3/all en VPN Service Restored /minerva-guests/channels/news/vpn-service-restored-366504 <p><strong>Update: Wednesday, August 20 - 11:50am</strong></p> <p>The VPN service issue affecting staff and students has now been resolved. You should be able to connect as usual.<br /> If you continue to experience any problems, please reach out to the IT Help Desk for assistance.<br /> Thank you for your patience while we worked to restore service.</p> <p><strong>Original message:</strong></p> Wed, 20 Aug 2025 14:57:53 +0000 admin 27031 at /minerva-guests Service Alert Update: Minerva intermittent access issues have been resolved /minerva-guests/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 admin 27030 at /minerva-guests GEN 300 - Banner Introduction /minerva-guests/channels/event/gen-300-banner-introduction-352473 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 06 Nov 2023 13:57:48 +0000 admin 27011 at /minerva-guests Introduction to SharePoint /minerva-guests/channels/event/introduction-sharepoint-366865 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Thu, 28 Aug 2025 15:27:18 +0000 admin 27014 at /minerva-guests WMS 301 - Site Management Training /minerva-guests/channels/event/wms-301-site-management-training-360934 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.<br /> <br /></p> Tue, 05 Nov 2024 17:01:20 +0000 admin 27015 at /minerva-guests Introduction to SharePoint /minerva-guests/channels/event/introduction-sharepoint-364156 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 11 Mar 2025 15:23:43 +0000 admin 27013 at /minerva-guests WMS 300 - Site Editing Training /minerva-guests/channels/event/wms-300-site-editing-training-335702 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.</p> Tue, 25 Jul 2023 14:32:14 +0000 admin 27012 at /minerva-guests The brand new “It Takes All of Us” course completion Award! /minerva-guests/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> Wed, 23 Jul 2025 19:39:38 +0000 admin 26974 at /minerva-guests Changes to IT Services equipment loans – What you need to know. /minerva-guests/channels/news/changes-it-services-equipment-loans-what-you-need-know-366413 <p>91ֱ’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon 91ֱ</a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p> Thu, 14 Aug 2025 14:36:03 +0000 admin 26973 at /minerva-guests New lock screen image on 91ֱ-managed computers /minerva-guests/channels/news/new-lock-screen-image-mcgill-managed-computers-367563 <p>French follows...</p> <p>We are excited to announce a new look coming to the <strong>Windows lock screen</strong> on computers managed by IT Customer Services (ICS).</p> Thu, 11 Sep 2025 15:07:11 +0000 admin 26970 at /minerva-guests Report suspicious emails from your 91ֱ Inbox /minerva-guests/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Thu, 11 Sep 2025 17:06:47 +0000 admin 26969 at /minerva-guests Update concerning Workday and data security /minerva-guests/channels/news/update-concerning-workday-and-data-security-366490 <p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that 91ֱ employees’ personal information and HR related information stored in 91ֱ's Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p> Tue, 19 Aug 2025 20:25:34 +0000 admin 26972 at /minerva-guests Ban of DeepSeek on 91ֱ devices / Interdiction d'utilisation de DeepSeek sur les appareils de 91ֱ /minerva-guests/channels/news/ban-deepseek-mcgill-devices-interdiction-dutilisation-de-deepseek-sur-les-appareils-de-mcgill-364936 <p><i>This message is published on behalf of Paul Chamberland, Chief Information Officer &amp; Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, </i><i>Dirigeant Principal de l’Information &amp; </i><i>Vice-recteur associé</i><i>, Service des TI. </i></p> <p><i>Le français suit.</i></p> <p>Dear members of the 91ֱ community,</p> Mon, 14 Apr 2025 18:43:44 +0000 admin 26976 at /minerva-guests The IT statistics and project dashboard are now available! /minerva-guests/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the 91ֱ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p> Mon, 02 Jun 2025 18:00:36 +0000 admin 26975 at /minerva-guests Fujifilm hybrid camera - Student Digital Experience Survey /minerva-guests/channels/news/fujifilm-hybrid-camera-student-digital-experience-survey-366529 <p>Welcome to a new term! The <b>Student Digital Experience Survey </b>is now open to all 91ֱ students for a chance to win<b> </b>a<b> </b><b>Fujifilm Instax mini Evo instant camera (film included)</b><b>.</b></p> <p><b>How to enter: </b></p> <ul> <li>Take our <strong><a href="https://mcgill.ca/x/iht">Student Digital Experience Survey.</a></strong></li> <li>Be sure to read the <strong>Contest rules (attached below)</strong>.</li> <li>Submit before Thursday, <strong>October 2,</strong> <strong>2025</strong> at 5:00 pm.</li> </ul> <p><strong>Good luck!</strong></p> Mon, 25 Aug 2025 12:53:20 +0000 admin 26971 at /minerva-guests